Staying Ahead: Fighting Fraud, Scams & Mules in New Zealand

Date: Wednesday, June 18, 2025
Time: 9:00 am – 12:00 pm NZDT
Location: Hilton Auckland, New Zealand

New Zealand’s financial system is under pressure.

The 2024 National Risk Assessment has confirmed it: fraud-related crime and transnational money laundering present the highest threats to New Zealand’s AML/CFT system. Banks, Fintechs, and service providers that move money are prime targets for criminals exploiting digital channels to commit fraud and launder proceeds of crime.

Enabled by technology, from scams to synthetic identities to money mule networks, the tools of the fraud trade are evolving — and so must our defences.

Join us for a powerful half-day event where experts unpack how to stay a step ahead in a fast-moving fraud environment. We’ll explore the intersection of fraud, AML, and identity, and what it takes to build a resilient financial ecosystem.

Event Agenda

Date Topic and Speakers
8:30 am – 9:00 am Registration & Arrival
9:00 am – 9:15 am Welcome & Opening Remarks
  • Presenter: Konstantin Poptodorov, Director Market Planning, ANZ, LexisNexis® Risk Solutions
9:15 am – 10:00 am Heartland Bank’s evolving journey combatting financial crime
  • Presenter: Clive Pedersen, Deputy Chief Risk Officer - Enterprise Risk, Heartland Bank
See how Heartland Bank is tackling financial crime with non-traditional products and channels.
  • Explore the convergence of fraud, scams, AML, and cyber threats.
  • Learn how integrated defences are helping adapt to a fast-changing risk landscape.
  • Gain practical insights and lessons learned from real-world experience.
  • Discover what it takes to build resilience for tomorrow’s threats.
10:00 am – 10:20 am Networking Breakfast
Coffee, connections and conversation.
10:20 am – 10:50 am Between Duty and Liability – Who Bears the Cost of Authorised Payment Fraud?
  • Presenter: William Fotherby, Litigation and White-Collar Partner, Meredith Connell
William unpacks the legal and ethical questions surrounding authorised payment fraud in the New Zealand context, with insights from international developments.

  • The evolving liability debate: balancing duty of care with customer autonomy;
  • Recent New Zealand cases and why New Zealand may face similar policy debates as seen in the UK and Australia; and
  • What local institutions can learn from global compensation frameworks and reforms.
10:50 am – 11:20 am Facing the Fakes: How AI Battles Deepfakes in Modern Fraud
  • Presenter: Paul Warren-Tape, Chief of Risk & Compliance - IDVerse® - A LexisNexis® Risk Solutions Company
Learn how AI is detecting deepfakes in real time to protect identity systems.
  • Uncover how fraudsters are using deepfakes to bypass verification and exploit security gaps.
  • See how AI-powered, bias-tested biometrics can spot what the human eye can’t.
  • Hear real-world examples of deepfake fraud—both the wins and the close calls.
11:20 am – 11:55 am Panel Discussion: Leading Women in (Anti) Financial Crime
  • Moderator: Jing Wyllie, Executive Director, Financial Crime, KordaMentha
Panelists:
  • Paula Milne, Chief Operations and Risk Officer, Centrapay
  • Tiffany Ryan, Group General Manager, Financial Crime, SkyCity Entertainment Group
  • Margot Gatland, Head of Enforcement, Financial Markets Authority - New Zealand
Hear from industry-leading women as they reflect on the challenges and career decisions that led them to a career in financial crime prevention. Discover what drives them to take on relentless roles that help keep NZ Inc safe.
11:55 am – 12:00 pm Closing Remarks
  • Presenter: Konstantin Poptodorov, Director Market Planning, ANZ, LexisNexis® Risk Solutions

What You’ll Take Away

  • Insights into the highest-risk fraud and AML threats affecting New Zealand
  • Real-life prevention tactics: identity, monitoring, and behavioral red flags
  • Emerging scam tactics and how to counter them
  • Where compliance and fraud teams must align in 2025
  • Practical, actionable strategies from leaders in the field
Seats are limited — Reserve yours today.

Speakers

  • Clive Pedersen

    Deputy Chief Risk Officer - Enterprise Risk, Heartland Bank

    Clive is the Deputy Chief Risk Officer – Enterprise Risk at Heartland Bank, a New Zealand specialist bank with the strategy to provide ‘best or only' banking products.

    His experience includes 20 years in risk, compliance and internal audit roles across Heartland Bank, ASB, Suncorp Group (Vero NZ) and professional services firm Ernst & Young. He also served for over five years with the NZ Army Reserves as an Officer in the Infantry Corps. He is responsible for leading the Enterprise Risk team at Heartland. This remit covers group risk oversight including over Heartland’s Australian subsidiary bank, enterprise risk governance, non-financial risk subject matter expertise, regulatory liaison, advisory support, financial crime and assurance.

    Clive is passionate about designing and implementing change to maintain an environment that is robust, resilient and streamlined across each aspect of systems, processes and people.

  • Jing Wyllie

    Executive Director, Financial Crime, KordaMentha

    Jing is a highly accomplished professional in financial crime risk and compliance, as well as financial crime technology and transformation. She is well regarded in the industry as a trusted advisor to both public and private sectors.

    She brings comprehensive and unique insights from leading multi-year transformation and uplift programmes in banking, as well as leading risk teams and tech teams.

    Previously, Jing gained nearly a decade of experience in the New Zealand Police specialising in intelligence, organised crime, financial crime and criminal proceeds. Jing is most passionate about payments innovation, technology and data.

  • Paula Milne

    Chief Operations and Risk Officer, Centrapay

    After 20+ years working in the legal and banking sectors, specialising in compliance and risk management and financial crime prevention, Paula has found her happy place at Centrapay where she brings a unique commercial approach to balancing the need for compliance with the desire to innovate.

  • William Fotherby

    Litigation and White-Collar Partner, Meredith Connell

    William is a trusted advisor to a wide range of public-and private-sector clients, specialising in litigation, white-collar, and employment work.

    William acts in cases involving suspected fraud and whistleblowing, money laundering and sanctions, contractual disputes, breaches of directors' duties, and complex employment issues. He has acted for national governments, financial institutions, large multinational companies, and high-net-worth individuals. He is well known for his work on cases at the border of the civil and employment jurisdictions.

    William has made hundreds of appearances, at every level of the New Zealand court system, and before an array of arbitrators and other tribunals.

    William holds a Master of Laws degree from the University of Cambridge, with first-class honours.

    William is the International Chamber of Commerce Fraudnet member for New Zealand, authors the New Zealand chapter of the GIR Practitioner's Guide to investigations, and is the Chair of the New Zealand International Fraud Film Festival.

    He is a former editor-in-chief of the Auckland University Law Review and on the editorial board of the Journal of Civil Litigation and Practice.

  • Tiffany Ryan

    Group General Manager, Financial Crime, SkyCity Entertainment Group

    Tiffany is an accomplished Risk Leader with over 25 years of experience in identifying, assessing and mitigating risks across complex heavily regulated organisational landscapes. With a strong foundation in enterprise risk management, strategic planning, transformation and financial crime she has successfully led cross-functional teams to develop proactive risk strategies, driving sustainable outcomes for the customer, shareholder and regulator.

    Currently as the Group GM Financial Crime, at SkyCity Entertainment Group, she is accountable for overseeing the design and implementation of the risk and compliance frameworks that enables SkyCity to proactively prevent and detect financial crime risk. Known for a collaborative and pragmatic leadership style, she partners with senior stakeholders to navigate evolving risk environments. Prior to this role, Tiffany held a number of roles within the financial services sector where she led teams in operations, transformation, risk management and governance.

    Passionate about empowering teams and advancing financial crime awareness Tiffany continues to support initiatives that drive industry collaboration.

  • Margot Gatland

    Head of Enforcement, Financial Markets Authority - New Zealand

     

  • Paul Warren-Tape

    Chief of Risk & Compliance - IDVerse® - A LexisNexis® Risk Solutions Company

    With over 25 years of global experience across cyber, financial crime, operational risk, privacy, and compliance, Paul spent a decade in key roles within Australia’s financial services sector before transitioning to the tech startup space in 2019. He’s passionate about helping organisations tackle complex challenges and drive innovation—encouraging fresh ideas and forward-thinking solutions, all while meeting their regulatory obligations.

  • Konstantin Poptodorov

    Director Market Planning, ANZ, LexisNexis® Risk Solutions

    Kon Poptodorov is the Director of Market Planning for LexisNexis® Risk Solutions Australia and New Zealand, defining key propositions and driving the market strategy across the fraud, identity, and financial crime compliance portfolios.

    Kon brings 20 years of experience in technology with more recent focus on fraud, identity, and financial crime management solutions. Kon has worked with organisations in the financial industry as well as merchants and government agencies, advising clients on solutions and best practices in the respective areas.

    Kon holds a master’s degree from the University of Innsbruck, Austria.

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